Services

Visa refusals, reviews and complex matters

When a visa is refused, a cancellation is proposed or the Department asks for more information, time matters. Norman reviews the decision or letter, explains your options plainly, and prepares a careful response or review application.

Have a deadline? Review and response deadlines are strict and can be very short. They run from the date you are notified, not the date you read the letter. If you have a decision or a letter from the Department, check the deadline today and contact us straight away.

What to have ready for a consultation

  • The decision letter or Department letter, with the date you received it
  • Your visa application and any documents you lodged
  • Your current visa and bridging visa details
  • Anything you have already sent in response

Other services

Matters we assist with

  • Applications to the Administrative Review Tribunal (ART) and preparation for hearings
  • Responses to Department requests for information and natural justice letters
  • Notices of intention to consider cancellation of a visa
  • Bridging visas, including when your substantive visa has ended
  • Schedule 3 criteria for applicants in Australia without a substantive visa
  • Health and character requirements

How Norman helps

  • Read the decision record or letter closely and identify exactly what was found against you
  • Explain your options, including when a review is unlikely to help
  • Prepare submissions, statutory declarations and new evidence
  • Represent you in dealings with the Department and the Tribunal

Criteria, fees and processing times change often. This page is general information, not advice about your circumstances.

Talk it through with Norman

A 30-minute consultation by phone, video, LINE/WhatsApp or in person in Sydney.